Notice of Privacy Practices

Effective Date: January 1, 2024

Our Commitment to Your Privacy

JC Caring Services LLC is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and follow the terms of this Notice currently in effect.

How We May Use and Disclose Your Health Information

The following categories describe the ways we may use and disclose your health information without your written authorization:

Treatment

We may use your health information to provide, coordinate, or manage your healthcare and related services. This includes sharing information with physicians, nurses, therapists, and other healthcare providers involved in your care.

Payment

We may use and disclose your health information to bill and collect payment for services provided. This includes submitting claims to Medicaid, insurance companies, and other payers, and providing them with information required to process your claims.

Healthcare Operations

We may use your health information for our healthcare operations, including quality assessment and improvement, case management, reviewing staff competence, training, licensing, and accreditation activities.

Other Permitted Uses and Disclosures

• As Required by Law: We will disclose health information when required by federal, state, or local law.
• Public Health Activities: Reporting communicable diseases, vital statistics, and child abuse/neglect.
• Health Oversight Activities: Audits, investigations, and licensure activities by government agencies.
• Judicial and Administrative Proceedings: In response to valid court orders or subpoenas.
• Law Enforcement: As required by law or in compliance with a court order.
• Serious Threats to Health or Safety: To prevent or lessen a serious threat.
• Specialized Government Functions: Military, national security, and correctional institutions.
• Workers' Compensation: As authorized by workers' compensation laws.

Uses and Disclosures Requiring Your Authorization

Other uses and disclosures not described in this Notice will be made only with your written authorization, including:

• Marketing purposes
• Sale of your health information
• Most uses of psychotherapy notes
• Other uses not covered by this Notice

You may revoke an authorization in writing at any time, except to the extent that action has already been taken based on it.

Your Rights Regarding Your Health Information

Right to Access

You have the right to inspect and obtain a copy of your health information, with limited exceptions. Requests must be made in writing. We may charge a reasonable fee for copies.

Right to Amend

You have the right to request amendments to your health information if you believe it is incorrect or incomplete. Requests must be made in writing and include the reason for the amendment. We may deny your request in certain circumstances.

Right to an Accounting of Disclosures

You have the right to receive a list of disclosures we have made of your health information, except for disclosures made for treatment, payment, healthcare operations, and certain other purposes.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your health information. We are not required to agree to your request unless it involves disclosure to a health plan for services you have paid for in full out of pocket.

Right to Request Confidential Communications

You have the right to request that we communicate with you in a specific way or at a specific location. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to receive it electronically.

Breach Notification

We will notify you if a breach of your unsecured Protected Health Information occurs, as required by law. Notification will be made without unreasonable delay and within 60 days of discovery of the breach.

Changes to This Notice

We reserve the right to change our privacy practices and this Notice at any time. The revised Notice will be effective for all health information we maintain. A copy of the current Notice will be available at our office and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. To file a complaint with us, contact our Privacy Officer. You will not be retaliated against for filing a complaint.

Contact Information

For questions, requests, or to file a complaint: