Your Child's Care Journey
From first call to lasting support—we guide you every step of the way. Getting started is simple, and every service is free for Medicaid-eligible children under 21.
Three Steps to Expert Home Care
Navigating healthcare for a medically fragile child can feel overwhelming. We've simplified the process into three clear steps—from your first phone call to the moment a trusted caregiver walks through your door.
Initial Call & Comprehensive Assessment
We Listen, Then We Learn
Your journey begins with a simple phone call. Our intake specialists take time to understand your child's unique medical needs, current care situation, and family goals. There's no pressure—just a compassionate conversation to determine how we can help.
What Happens During This Phase:
- Phone Consultation: We gather preliminary information about your child's diagnosis, Medicaid coverage, and care requirements.
- Home Visit Scheduling: We arrange a convenient time to meet you and your child in your home—where they're most comfortable.
- In-Home Assessment: A registered nurse visits your home to conduct a thorough clinical evaluation, review medical history, and observe your child's daily needs and environment.
- Documentation Review: We collect necessary medical records, physician orders, and Medicaid verification to begin the approval process.
Timeline: Initial consultations typically occur within 48–72 hours of your first call.
Schedule Your Free Consultation
Personalized Care Plan & GAPP Enrollment
A Plan Built Around Your Child—And Your Family
Once assessment is complete, our clinical team develops a customized care plan tailored specifically to your child's medical, developmental, and personal needs. This isn't a template—it's a living document designed around your family's life.
Your Personalized Care Plan Includes:
- Specific nursing interventions and frequencies
- Medication schedules and administration protocols
- Therapy coordination (if applicable)
- Emergency response procedures
- Family communication preferences
- Goals for your child's health and quality of life
GAPP: Parents as Paid Caregivers
For many families, the most life-changing aspect of our services is the Georgia Pediatric Program (GAPP). This Medicaid-funded program allows eligible parents, guardians, or family members to receive compensation for providing skilled care to their own child.
GAPP Services Include:
| Personal Care | Medical Support | Specialized Care |
|---|---|---|
| Bathing & hygiene assistance | Medication administration | Tracheostomy care |
| Mobility & transfer support | Insulin injections | Ventilator monitoring |
| Feeding assistance | Catheter care | G-tube management |
| Toileting support | Wound care | Respiratory treatments |
Important GAPP Details:
- No cost to families: All services are Medicaid-covered
- Approval timeline: Typically 30 days after Medicaid submission
- Training provided: We ensure you're confident in every aspect of care
- Ongoing support: Supervisory nurses available for questions and guidance
Want to Become a Paid Caregiver for Your Child?
We handle the entire GAPP enrollment process—from paperwork to training to ongoing support.
Ask About GAPP EnrollmentCaregiver Matching & Ongoing Quality Care
The Right Caregiver for Your Child
We believe the relationship between caregiver and child is sacred. That's why we take extraordinary care in matching your family with a nurse or aide whose skills, personality, and approach align with your child's needs.
Our Matching Process Considers:
- Clinical expertise specific to your child's diagnosis
- Personality compatibility and communication style
- Schedule availability and consistency
- Cultural considerations and language preferences
- Your family's specific requests and preferences
Continuous Quality Assurance
Once care begins, our commitment doesn't end. Every caregiver maintains a detailed care notebook documenting daily observations, administered medications, and any changes in your child's condition.
Ongoing Support Includes:
- Supervisory Nursing Visits: A registered nurse conducts regular home visits to ensure care quality, address concerns, and update care plans as your child grows.
- 24/7 On-Call Support: Our clinical team is available around the clock for emergencies and urgent questions.
- Family Communication: We keep you informed and involved in every aspect of your child's care.
- Care Plan Updates: As your child's needs evolve, so does our approach.
What to Expect
Day 1
Initial phone consultation with our intake team
Days 2-5
In-home assessment by registered nurse
Days 5-30
Care plan development & Medicaid/GAPP authorization
Week 2 to 4
Caregiver matching & care begins
*Timelines may vary based on documentation completeness and Medicaid processing. We work to expedite every case.
Frequently Asked Questions
Yes. All JC Caring services are 100% covered by Georgia Medicaid for eligible children under 21. There are no copays, deductibles, or hidden costs. If your child has Medicaid and qualifies for home nursing services, everything is free to your family.
Children with various conditions may qualify, including those requiring tracheostomy/ventilator care, G-tube feeding, oxygen therapy, wound care, frequent medication administration, and other skilled nursing needs. The best way to determine eligibility is to contact us for a free consultation.
After our initial assessment and Medicaid authorization, services typically begin within 2 to 4 weeks. GAPP approval usually takes about 30 days after Medicaid submission. We work to expedite every case while ensuring proper authorization is in place.
We carefully match caregivers based on your child's medical needs, your family's preferences, and schedule requirements. You'll meet caregivers before care begins and can request changes if needed. Your comfort and trust are essential to successful care.
We offer flexible scheduling including nights, weekends, and holidays based on your child's authorized care hours. During your care plan development, we'll discuss your family's schedule needs and work to accommodate them.
You'll need your child's Medicaid card, recent medical records, and any physician orders for home nursing care. Don't worry if you don't have everything—our team will help you gather the necessary documentation during the intake process.
Ready to Start Your Child's Care Journey?
Contact us today for a free consultation. We'll answer your questions and guide you through every step of the process.