Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

JC Caring Services LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, address, phone number, and email address
• Date of birth and Social Security Number (for employment purposes)
• Insurance and Medicaid information
• Emergency contact information
• Professional licenses and certifications (for caregivers)

Health Information

As a healthcare provider, we collect Protected Health Information (PHI) as defined by HIPAA, including:

• Medical history and diagnoses
• Treatment plans and care notes
• Medication information
• Physician orders and referrals

The use and disclosure of PHI is governed by HIPAA and our HIPAA Notice of Privacy Practices.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device identifiers
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use collected information to:

• Provide and coordinate healthcare services
• Process employment applications
• Communicate with you about your care or employment
• Comply with legal and regulatory requirements
• Improve our services and website
• Send service-related communications

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Healthcare Providers: Physicians, specialists, and other providers involved in your care
• Insurance/Medicaid: For billing and claims processing
• Service Providers: Companies that assist our operations (e.g., IT, billing)
• Legal Authorities: When required by law or to protect rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure access controls and authentication
• Regular security assessments
• Employee training on privacy and security

6. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• File a complaint with regulatory authorities

For health information rights, please see our HIPAA Notice.

7. Children's Privacy

Our services are designed for children under 21. We collect information about minor patients only with parental or guardian consent and as necessary to provide healthcare services. Parents and guardians may exercise privacy rights on behalf of their children.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: